Pest Control Companies Reply to 58.4% of Google Reviews vs 40.5% for Local Businesses

    Pest control companies reply to 58.4% of their Google reviews, against a 40.5% average across 18 local business categories, and 36.5% never replied to any recent review, the lowest share of the 18. Only 5.5% of pest control listings are unclaimed.

    Pest control companies by reply measure
    Never replied to recent reviews
    36.5%
    Reviews with an owner reply
    58.4%
    Negative reviews with a reply
    43.6%
    Five-star reviews with a reply
    59.8%
    Reviews from the last 30 days with a reply
    72.2%

    Source: Suff Digital analysis of 706 pest control company Google Business Profiles and 7,879 Google reviews · Google Business Profiles and Google reviews, September 2026

    Pest control companies by review measure
    Fewer than 20 reviews
    47%
    Zero reviews
    9.6%
    100 or more reviews
    30.9%
    Rated below 4 stars
    8.8%
    Perfect 5.0 rating
    35.4%

    Source: Suff Digital analysis of 706 pest control company Google Business Profiles and 7,879 Google reviews · Google Business Profiles and Google reviews, September 2026

    Pest control companies by profile field
    No website
    23.8%
    No opening hours
    10.6%
    No description
    26.9%
    Unclaimed
    5.5%
    Only one business category
    72.5%
    Lists wheelchair access
    41.4%

    Source: Suff Digital analysis of 706 pest control company Google Business Profiles and 7,879 Google reviews · Google Business Profiles and Google reviews, September 2026

    Source: Pest Control Companies Reply to 58.4% of Google Reviews vs 40.5% for Local Businesses - Suff Digital