Most Plumbers Have Fewer Than 20 Google Reviews: 58.1% of Business Profiles

    58.1% of plumber Google Business Profiles have fewer than 20 reviews, and 57.9% of plumbing businesses never replied to any of their 20 newest reviews, five points above the average of 18 local business categories.

    Plumbers by review measure
    Fewer than 20 reviews
    58.1%
    Zero reviews
    13.9%
    100 or more reviews
    20%
    Rated below 4 stars
    13.4%
    Perfect 5.0 rating
    34.5%

    Source: Suff Digital analysis of 704 plumber Google Business Profiles and 10,252 Google reviews · Google Business Profiles and Google reviews, September 2026

    Plumbers by reply measure
    Never replied to recent reviews
    57.9%
    Reviews with an owner reply
    42.1%
    Negative reviews with a reply
    20.3%
    Five-star reviews with a reply
    45.3%
    Reviews from the last 30 days with a reply
    71%

    Source: Suff Digital analysis of 704 plumber Google Business Profiles and 10,252 Google reviews · Google Business Profiles and Google reviews, September 2026

    Plumbers by profile field
    No website
    45.3%
    No opening hours
    31.8%
    No description
    50%
    Unclaimed
    38.6%
    Only one business category
    58.9%
    Lists wheelchair access
    11.9%

    Source: Suff Digital analysis of 704 plumber Google Business Profiles and 10,252 Google reviews · Google Business Profiles and Google reviews, September 2026

    Source: Most Plumbers Have Fewer Than 20 Google Reviews: 58.1% of Business Profiles - Suff Digital