---
title: "Microsoft Supplies 51% of the Help Pages AI Engines Cite for Software Questions - Suff Digital"
url: https://www.suffdigital.com/resources/data-studies/software-citations-help-docs-share
description: "We turn websites into predictable revenue engines. Web design and SEO that drives revenue, not clicks. Nashville-based, senior US team."
lang: en
---

Microsoft Supplies 51% of the Help Pages AI Engines Cite for Software Questions (https://www.suffdigital.com/resources/data-studies/software-citations-help-docs-share)

One company, Microsoft, supplies 51% of the help center and documentation pages AI engines cite when answering software and tech questions. Help pages make up 10% of all AI citations on software topics, and more than one in five on ChatGPT.

Citations pointing to help pages by AI engine

ChatGPT

21.7%

Perplexity

12.1%

Google AI Overviews

8%

Google AI Mode

6.3%

Gemini

4.7%

Source: Suff Digital analysis of 26,116 cited web pages · answers from ChatGPT, Gemini, Perplexity and Google's AI features, September 2026

Help page citations by help website

support.microsoft.com

681

learn.microsoft.com

662

support.apple.com

193

dell.com

128

help.openai.com

98

support.hp.com

81

support.lenovo.com

81

asus.com

78

support.google.com

55

learn.g2.com

52

learn.realscout.com

48

developers.openai.com

30

Source: Microsoft Supplies 51% of the Help Pages AI Engines Cite for Software Questions - Suff Digital (https://www.suffdigital.com/resources/data-studies/software-citations-help-docs-share)

## Structured data

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}
```