62.4% of the Companies That Dominate US Google Results Rate Below 3 Stars on Trustpilot

62.4% of the companies whose websites show up most in US Google search results have a Trustpilot score below 3 stars out of 5. Delivery apps and mobile carriers sit at the bottom of seven industries, with every company below 3 stars, while companies with 10,000 or more reviews mostly escape the trend.

Companies by trustScore

1.0 to 1.4

170

1.5 to 1.9

174

2.0 to 2.4

101

2.5 to 2.9

3.0 to 3.4

3.5 to 3.9

4.0 to 4.4

4.5 to 5.0

Source: Suff Digital analysis of 869 Trustpilot company profiles and 61,188 recent reviews across seven industries · Trustpilot, September 2026

Rate below 3 stars by industry

Delivery apps

100%

Mobile carriers

100%

Insurers

73%

Banks

73%

Online retailers

72%

Moving companies

75%

Travel booking sites

50%

Source: Suff Digital analysis of 869 Trustpilot company profiles and 61,188 recent reviews across seven industries · Trustpilot, September 2026

1-star share of recent reviews by moving company

HireAHelper

PODS Moving & Storage

18%

Mover A

70%

Mover B

86%

Mover C

87%

Source: Suff Digital analysis of 869 Trustpilot company profiles and 61,188 recent reviews across seven industries · Trustpilot, September 2026

Rate below 3 stars by trustpilot reviews

Under 100

69.2%

100 to 999

77.4%

1,000 to 9,999

55.1%

10,000 or more

16.5%

Source: Suff Digital analysis of 869 Trustpilot company profiles and 61,188 recent reviews across seven industries · Trustpilot, September 2026

Share of recent reviews by star rating

1 star

56.6%

2 stars

4.3%

3 stars

2.3%

4 stars

3.1%

5 stars

33.7%

Source: Suff Digital analysis of 869 Trustpilot company profiles and 61,188 recent reviews across seven industries · Trustpilot, September 2026

Source: 62.4% of the Companies That Dominate US Google Results Rate Below 3 Stars on Trustpilot - Suff Digital