--- title: "62.4% of the Companies That Dominate US Google Results Rate Below 3 Stars on Trustpilot - Suff Digital" url: https://www.suffdigital.com/resources/data-studies/trustpilot-scores-big-companies description: "We turn websites into predictable revenue engines. Web design and SEO that drives revenue, not clicks. Nashville-based, senior US team." lang: en --- 62.4% of the Companies That Dominate US Google Results Rate Below 3 Stars on Trustpilot (https://www.suffdigital.com/resources/data-studies/trustpilot-scores-big-companies) 62.4% of the companies whose websites show up most in US Google search results have a Trustpilot score below 3 stars out of 5. Delivery apps and mobile carriers sit at the bottom of seven industries, with every company below 3 stars, while companies with 10,000 or more reviews mostly escape the trend. Companies by trustScore 1.0 to 1.4 170 1.5 to 1.9 174 2.0 to 2.4 101 2.5 to 2.9 97 3.0 to 3.4 79 3.5 to 3.9 74 4.0 to 4.4 83 4.5 to 5.0 91 Source: Suff Digital analysis of 869 Trustpilot company profiles and 61,188 recent reviews across seven industries ยท Trustpilot, September 2026 Rate below 3 stars by industry Delivery apps 100% Mobile carriers 100% Insurers 73% Banks 73% Online retailers 72% Moving companies 75% Travel booking sites 50% 1-star share of recent reviews by moving company HireAHelper 9% PODS Moving & Storage 18% Mover A 70% Mover B 86% Mover C 87% Rate below 3 stars by trustpilot reviews Under 100 69.2% 100 to 999 77.4% 1,000 to 9,999 55.1% 10,000 or more 16.5% Share of recent reviews by star rating 1 star 56.6% 2 stars 4.3% 3 stars 2.3% 4 stars 3.1% 5 stars 33.7% Source: 62.4% of the Companies That Dominate US Google Results Rate Below 3 Stars on Trustpilot - Suff Digital (https://www.suffdigital.com/resources/data-studies/trustpilot-scores-big-companies) ## Structured data ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://www.suffdigital.com/#organization", "name": "Suff Digital", "alternateName": "Suff Digital Marketing", "url": "https://www.suffdigital.com/", "logo": { "@type": "ImageObject", "@id": "https://www.suffdigital.com/#logo", "url": "https://www.suffdigital.com/logo.png", "contentUrl": "https://www.suffdigital.com/logo.png", "caption": "Suff Digital" }, "image": { "@id": "https://www.suffdigital.com/#logo" }, "description": "Suff Digital is a full-stack digital marketing agency that turns websites into predictable revenue engines, SEO, paid media, content, CRO, and web design built around revenue, not vanity metrics.", "slogan": "Digital marketing built for what's next.", "email": "hello@suffdigital.com", "telephone": "+1-629-236-0099", "foundingDate": "2022", "founder": { "@type": "Person", "name": "Matt Suffoletto", "jobTitle": "Founder & CEO" }, "contactPoint": [ { "@type": "ContactPoint", "telephone": "+1-629-236-0099", "email": "hello@suffdigital.com", "contactType": "sales", "areaServed": "US", "availableLanguage": [ "en" ] } ], "address": { "@type": "PostalAddress", "addressLocality": "Nashville", "addressRegion": "TN", "postalCode": "37219", "addressCountry": "US" }, "areaServed": { "@type": "Country", "name": "United States" }, "sameAs": [ "https://www.linkedin.com/company/suff-digital/", "https://www.instagram.com/suffdigital/", "https://www.youtube.com/@suffdigitalmarketing", "https://www.tiktok.com/@suffdigital" ], "knowsAbout": [ "Search Engine Optimization", "Pay-Per-Click Advertising", "Paid Social Advertising", "Conversion Rate Optimization", "Web Design", "Digital PR", "Link Building", "Website Migration", "Website Maintenance and Support", "Technical SEO", "Local SEO", "AI Search Optimization" ], "hasOfferCatalog": { "@type": "OfferCatalog", "name": "Suff Digital Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Search Engine Optimization (SEO)", "url": "https://www.suffdigital.com/" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Pay-Per-Click (PPC) Advertising", "url": "https://www.suffdigital.com/services/ppc" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Paid Social Advertising", "url": "https://www.suffdigital.com/services/paid-social" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Conversion Rate Optimization (CRO)", "url": "https://www.suffdigital.com/services/cro" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Web Design", "url": "https://www.suffdigital.com/services/web-design" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Digital PR & Link Building", "url": "https://www.suffdigital.com/services/digital-pr" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Website Migration", "url": "https://www.suffdigital.com/services/website-migration" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Website Maintenance & Support", "url": "https://www.suffdigital.com/services/website-maintenance" } } ] } }, { "@type": "WebSite", "@id": "https://www.suffdigital.com/#website", "url": "https://www.suffdigital.com/", "name": "Suff Digital", "inLanguage": "en-US", "publisher": { "@id": "https://www.suffdigital.com/#organization" } } ] } ```