--- title: "Google Reviews by City: Charlotte Median 44 vs 3 in Dallas" url: https://www.suffdigital.com/resources/data-studies/google-reviews-per-business-by-city description: "Google reviews by city vary widely: the typical Charlotte business has 44, the most of 26 US cities, against 3 in Dallas and 12 nationally. See the data." lang: en --- Share Share on X: https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.suffdigital.com%2Fresources%2Fdata-studies%2Fgoogle-reviews-per-business-by-city&text=Charlotte%20Businesses%20Have%20a%20Median%20of%2044%20Google%20Reviews%20vs%203%20in%20Dallas Share on Facebook: https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.suffdigital.com%2Fresources%2Fdata-studies%2Fgoogle-reviews-per-business-by-city Share on LinkedIn: https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.suffdigital.com%2Fresources%2Fdata-studies%2Fgoogle-reviews-per-business-by-city Share on Reddit: https://www.reddit.com/submit?url=https%3A%2F%2Fwww.suffdigital.com%2Fresources%2Fdata-studies%2Fgoogle-reviews-per-business-by-city&title=Charlotte%20Businesses%20Have%20a%20Median%20of%2044%20Google%20Reviews%20vs%203%20in%20Dallas The typical local business in Charlotte, North Carolina has **44** Google reviews, the most of 26 large US cities, almost four times the national median of 12 and nearly 15 times the 3 of a typical Dallas business. Analysis of 2,740 Google Business Profiles in 26 US cities ยท Google Business Profiles, September 2026 ## Key Findings 1. 1. Local businesses in Charlotte, North Carolina have a median of **44** Google reviews, the most of 26 large US cities and almost four times the national median of 12. Copy stat 2. 2. Local businesses in Dallas have a median of **3** Google reviews, the fewest of 26 large US cities, against 44 in Charlotte. Copy stat 3. 3. Tampa (**39**) and Jacksonville (28.5) follow Charlotte for the median number of Google reviews per local business, putting Florida and the Carolinas at the top of the ranking. Copy stat 4. 4. In New York, Los Angeles, Seattle and Dallas, the typical local business has **5** or fewer Google reviews. Copy stat 5. 5. Orlando local businesses average **536** Google reviews each, the highest of 26 cities, yet the typical Orlando business has 10. Copy stat ## Summary A new salon opens in Charlotte and a friend's salon opens in Dallas on the same day. Each collects 20 Google reviews in its first months. In Dallas, that puts the salon far ahead of the typical local business. In Charlotte, it is still below the typical business next door. The number of Google reviews a business has is one of the first things customers compare on Google Maps, and one of the signals Google uses to rank local businesses. But "enough reviews" depends on where you are. The businesses you compete with set the bar, and that bar differs sharply from city to city. Charlotte sets it highest. The median local business there has **44** Google reviews, against 12 nationally and 3 in Dallas. Florida cities follow, while the country's largest cities, New York and Los Angeles among them, sit near the bottom. ## What we measured On September 23, 2026 we looked at 23,164 US Google Business Profiles across 54 local business categories and grouped them by the city in their address. We kept the 26 cities with at least 60 profiles each, 2,740 profiles in all, and calculated the median and the average number of Google reviews per business in each city. The median is the middle business: half have more reviews, half have fewer. It shows what a typical business looks like. The average adds up every review and divides by the number of businesses, so a few businesses with thousands of reviews can pull it far above what most businesses have. We rank cities by the median for that reason, and show the average alongside it. ## Charlotte leads, Dallas trails 44 Google reviews is the median for a local business in Charlotte, North Carolina, the most of 26 US cities. That is almost four times the national median of 12 and nearly 15 times Dallas, where the median local business has 3 Google reviews, the fewest of the 26 cities. Charlotte's lead is not driven by a few famous businesses: its average of 277 reviews is below those of Tampa, Philadelphia, San Diego and Orlando. It is the typical Charlotte business that has more reviews. Part of the gap comes from how well listings are looked after. 36.6% of Dallas profiles are unclaimed, meaning no owner has taken control of the listing, against 16.7% in Charlotte. An unclaimed listing rarely collects reviews, because nobody at the business is asking for them. ## Florida and the Carolinas lead, the biggest cities trail Tampa is second with a median of 39 Google reviews per business and Jacksonville third at 28.5, followed by two Texas cities, San Antonio and Fort Worth, at 24 each. The country's biggest cities rank low: Houston and Chicago sit below the national median at 10 and 9, and New York and Los Angeles at 5. | City | Median Google reviews per business | | --- | --- | | Charlotte, NC | 44 | | Tampa, FL | 39 | | Jacksonville, FL | 28.5 | | San Antonio, TX | 24 | | Fort Worth, TX | 24 | | Brooklyn, NY | 20.5 | | San Jose, CA | 15 | | Phoenix, AZ | 14 | | Las Vegas, NV | 12 | | Colorado Springs, CO | 11.5 | | Miami, FL | 11 | | Philadelphia, PA | 10.5 | | Houston, TX | 10 | | Austin, TX | 10 | | Orlando, FL | 10 | | Denver, CO | 9.5 | | Portland, OR | 9 | | San Diego, CA | 9 | | Chicago, IL | 9 | | Indianapolis, IN | 9 | | Atlanta, GA | 7 | | San Francisco, CA | 6 | | New York, NY | 5 | | Los Angeles, CA | 5 | | Seattle, WA | 4 | | Dallas, TX | 3 | Brooklyn shows how different neighboring markets can be. Its median of 20.5 reviews is four times the 5 of businesses with a New York, NY address, so two parts of the same city set very different bars. For any owner, the national figure is a poor guide; the businesses in your own city and your own map results are the ones to measure against. ## Averages tell a different story Ranked by average instead of median, Orlando comes first: its local businesses average 536 Google reviews each, yet the typical Orlando business has 10. A small number of businesses with thousands of reviews, the kind that serve visitors in a tourist city, pull the average far above what most local businesses have. Philadelphia (average 341, median 10.5) and San Diego (306 against 9) show the same pattern. | City | Median reviews | Average reviews | | --- | --- | --- | | Orlando, FL | 10 | 536 | | Philadelphia, PA | 10.5 | 341 | | Tampa, FL | 39 | 311 | | San Diego, CA | 9 | 306 | | Charlotte, NC | 44 | 277 | | Seattle, WA | 4 | 87 | | Los Angeles, CA | 5 | 66 | Nationally the gap is just as wide: the average local business has 134 Google reviews, but the median is 12. Charlotte and Tampa rank high on both measures, which means their ordinary businesses, not only their busiest, have built strong review counts. ## What this means for local businesses Set your review target from your own market. A business with 20 reviews is below the typical business in Charlotte or Tampa and well above it in Dallas or Seattle. Look up the businesses that appear with you in Google Maps for your main service, note their review counts, and aim to pass the top three. In cities where the median is low, a steady review habit is the quickest way to stand out: a few new reviews every month can put you ahead of most of your competitors. In cities where the median is high, you need a consistent system just to keep pace. Either way, claim your Google Business Profile first, because unclaimed listings are the ones that fall furthest behind. Ask every customer after every job, by text or email with a direct link, and reply to the reviews you receive. Our local seo packages (https://www.suffdigital.com/seo/local-seo-services) include review programs sized to each client's local market. ## Cite this study APA Suff Digital. (2026). Charlotte Businesses Have a Median of 44 Google Reviews vs 3 in Dallas. https://www.suffdigital.com/resources/data-studies/google-reviews-per-business-by-city Plain link Charlotte Businesses Have a Median of 44 Google Reviews vs 3 in Dallas - Suff Digital - https://www.suffdigital.com/resources/data-studies/google-reviews-per-business-by-city ## Frequently asked questions ### Which US city has the most Google reviews per business? ### Which US city has the fewest Google reviews per business? ### How many Google reviews does a typical local business have? ### Why is Orlando's average number of Google reviews so high? ## Related studies - Local SEO Utah Businesses Have the Highest Average Google Rating in the US at 4.62 Stars: https://www.suffdigital.com/resources/data-studies/average-google-rating-by-state - Local SEO 47.1% of Local Businesses Have Fewer Than 10 Google Reviews: https://www.suffdigital.com/resources/data-studies/google-reviews-per-local-business - Local SEO 32.4% of Local Businesses With Google Reviews Have a Perfect 5-Star Rating: https://www.suffdigital.com/resources/data-studies/average-google-star-rating-local-business - Local SEO 28% of Local Businesses Haven't Claimed Their Google Business Profile: https://www.suffdigital.com/resources/data-studies/unclaimed-google-business-profiles ## Structured data ```json [ { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://www.suffdigital.com/#organization", "name": "Suff Digital", "alternateName": "Suff Digital Marketing", "url": "https://www.suffdigital.com/", "logo": { "@type": "ImageObject", "@id": "https://www.suffdigital.com/#logo", "url": "https://www.suffdigital.com/logo.png", "contentUrl": "https://www.suffdigital.com/logo.png", "caption": "Suff Digital" }, "image": { "@id": "https://www.suffdigital.com/#logo" }, "description": "Suff Digital is a full-stack digital marketing agency that turns websites into predictable revenue engines, SEO, paid media, content, CRO, and web design built around revenue, not vanity metrics.", "slogan": "Digital marketing built for what's next.", "email": "hello@suffdigital.com", "telephone": "+1-629-236-0099", "foundingDate": "2022", "founder": { "@type": "Person", "name": "Matt Suffoletto", "jobTitle": "Founder & CEO" }, "contactPoint": [ { "@type": "ContactPoint", "telephone": "+1-629-236-0099", "email": "hello@suffdigital.com", "contactType": "sales", "areaServed": "US", "availableLanguage": [ "en" ] } ], "address": { "@type": "PostalAddress", "addressLocality": "Nashville", "addressRegion": "TN", "postalCode": "37219", "addressCountry": "US" }, "areaServed": { "@type": "Country", "name": "United States" }, "sameAs": [ "https://www.linkedin.com/company/suff-digital/", "https://www.instagram.com/suffdigital/", "https://www.youtube.com/@suffdigitalmarketing", "https://www.tiktok.com/@suffdigital" ], "knowsAbout": [ "Search Engine Optimization", "Pay-Per-Click Advertising", "Paid Social Advertising", "Conversion Rate Optimization", "Web Design", "Digital PR", "Link Building", "Website Migration", "Website Maintenance and Support", "Technical SEO", "Local SEO", "AI Search Optimization" ], "hasOfferCatalog": { "@type": "OfferCatalog", "name": "Suff Digital Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Search Engine Optimization (SEO)", "url": "https://www.suffdigital.com/" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Pay-Per-Click (PPC) Advertising", "url": "https://www.suffdigital.com/services/ppc" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Paid Social Advertising", "url": "https://www.suffdigital.com/services/paid-social" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Conversion Rate Optimization (CRO)", "url": "https://www.suffdigital.com/services/cro" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Web Design", "url": "https://www.suffdigital.com/services/web-design" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Digital PR & Link Building", "url": "https://www.suffdigital.com/services/digital-pr" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Website Migration", "url": "https://www.suffdigital.com/services/website-migration" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Website Maintenance & Support", "url": "https://www.suffdigital.com/services/website-maintenance" } } ] } }, { "@type": "WebSite", "@id": "https://www.suffdigital.com/#website", "url": "https://www.suffdigital.com/", "name": "Suff Digital", "inLanguage": "en-US", "publisher": { "@id": "https://www.suffdigital.com/#organization" } } ] }, { "@context": "https://schema.org", "@graph": [ { "@type": "Article", "@id": "https://www.suffdigital.com/resources/data-studies/google-reviews-per-business-by-city#article", "headline": "Charlotte Businesses Have a Median of 44 Google Reviews vs 3 in Dallas", "description": "The typical local business in Charlotte, North Carolina has 44 Google reviews, the most of 26 large US cities, almost four times the national median of 12 and nearly 15 times the 3 of a typical Dallas business.", "image": [ "https://www.suffdigital.com/images/suff-digital-share-16x9.jpg" ], "url": "https://www.suffdigital.com/resources/data-studies/google-reviews-per-business-by-city", "datePublished": "2026-09-24", "dateModified": "2026-09-24", "author": { "@type": "Person", "name": "Matt Suffoletto", "jobTitle": "Founder & CEO", "url": "https://www.suffdigital.com/who-we-are" }, "publisher": { "@id": "https://www.suffdigital.com/#organization" }, "mainEntityOfPage": { "@id": "https://www.suffdigital.com/resources/data-studies/google-reviews-per-business-by-city", "@type": "WebPage" }, "isPartOf": { "@id": "https://www.suffdigital.com/#website" } }, { "@type": "BreadcrumbList", "@id": "https://www.suffdigital.com/resources/data-studies/google-reviews-per-business-by-city#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.suffdigital.com/" }, { "@type": "ListItem", "position": 2, "name": "Resources", "item": "https://www.suffdigital.com/resources" }, { "@type": "ListItem", "position": 3, "name": "Data Studies", "item": "https://www.suffdigital.com/resources/data-studies" }, { "@type": "ListItem", "position": 4, "name": "Charlotte Businesses Have a Median of 44 Google Reviews vs 3 in Dallas" } ] }, { "@type": "Dataset", "@id": "https://www.suffdigital.com/resources/data-studies/google-reviews-per-business-by-city#dataset", "name": "Charlotte Businesses Have a Median of 44 Google Reviews vs 3 in Dallas", "description": "The typical local business in Charlotte, North Carolina has 44 Google reviews, the most of 26 large US cities, almost four times the national median of 12 and nearly 15 times the 3 of a typical Dallas business.", "url": "https://www.suffdigital.com/resources/data-studies/google-reviews-per-business-by-city", "creator": { "@id": "https://www.suffdigital.com/#organization" }, "datePublished": "2026-09-24", "dateModified": "2026-09-24", "license": "https://creativecommons.org/licenses/by/4.0/", "isAccessibleForFree": true, "measurementTechnique": "Google Business Profiles" }, { "@type": "FAQPage", "@id": "https://www.suffdigital.com/resources/data-studies/google-reviews-per-business-by-city#faq", "mainEntity": [ { "@type": "Question", "name": "Which US city has the most Google reviews per business?", "acceptedAnswer": { "@type": "Answer", "text": "Charlotte, North Carolina, where the median local business has 44 Google reviews, the most of 26 large US cities (September 2026). Tampa (39) and Jacksonville (28.5) follow." } }, { "@type": "Question", "name": "Which US city has the fewest Google reviews per business?", "acceptedAnswer": { "@type": "Answer", "text": "Dallas, where the median local business has 3 Google reviews. Seattle (4), Los Angeles (5) and New York (5) are also at the bottom of 26 large US cities." } }, { "@type": "Question", "name": "How many Google reviews does a typical local business have?", "acceptedAnswer": { "@type": "Answer", "text": "The median US local business has 12 Google reviews. The average is 134, pulled up by a small number of businesses with thousands of reviews." } }, { "@type": "Question", "name": "Why is Orlando's average number of Google reviews so high?", "acceptedAnswer": { "@type": "Answer", "text": "Orlando local businesses average 536 Google reviews each, the highest of 26 US cities, because a few heavily reviewed businesses pull the average up. The typical Orlando business has 10 Google reviews." } } ] } ] } ] ```