--- title: "BigCommerce Migration | Move Your Store and Keep Your Sales" url: https://www.suffdigital.com/services/website-migration/bigcommerce-migration description: "BigCommerce migration for mid-market and wholesale stores. We test your catalog against platform limits, rebuild trade pricing, map every URL. Book a call." lang: en --- • BigCommerce migration # BigCommerce Migration Move your store onto BigCommerce without losing wholesale customers, marketplace sales or the rankings you already have. Move to BigCommerce without disrupting wholesale pricing, product data or the sales channels already working. We test your catalog early, rebuild price lists from real orders and check every channel before launch. Speak with a specialist: https://www.suffdigital.com/get-a-proposal BigCommerce Migration Image: Matt Suffoletto, Founder & CEO (https://www.suffdigital.com/assets/matt-suffoletto-Byu9NQDI.png) ## Get your BigCommerce Migration strategy today • Why Suff Digital ## BigCommerce replatforming run by a team that tells you the limits first. A BigCommerce migration works when the catalog, price lists and sales channels are tested before the build gets expensive. We surface those limits early, recommend the cleanest route and move the store with launch checks tied to real orders. Speak with a specialist • (https://www.suffdigital.com/get-a-proposal) Image: Matt Suffoletto, Founder & CEO at Suff Digital (https://www.suffdigital.com/assets/team-matt-BPnUHeFc.png) Matt Suffoletto Founder & CEO Image: Kriszta, Chief Operating Officer at Suff Digital (https://www.suffdigital.com/assets/team-kriszta-0C5om0HP.jpg) Kriszta Chief Operating Officer Image: Tony, Partnership Director at Suff Digital (https://www.suffdigital.com/assets/team-tony-D-tlsjpv.webp) Tony Partnership Director ## What Our BigCommerce Migration Services Include Six things a move onto BigCommerce has to get right. Miss one and a wholesale customer pays retail on their first order. (06) ### • Wholesale prices your customers actually get Trade tiers, negotiated rates and volume breaks rebuilt in BigCommerce's price list model, then checked against real order history. ### • Your catalog tested against the option limits Your real option and variant structure run against the platform ceilings before import, with a restructuring decision for anything that overflows. ### • Marketplace and social listings that keep working Every channel re-keyed to the new product IDs and checked as genuinely updating, because connected and updating are not the same. ### • Your highest-traffic category addresses mapped by hand One-to-one mapping wherever traffic or links exist, with pattern rules kept for the long tail where a wrong guess costs nothing. ### • The blog, guides and everything outside the store Content held in a separate system counted alongside the catalog, so nothing that earns traffic falls outside the scope. ### • Tracking rebuilt and proved with real orders Analytics, conversion tracking and ad platform tags rebuilt on the new templates, then confirmed firing with live test orders. See our process • • Problems we solve ## BigCommerce migration trouble points These are the failures that cost money when a store moves onto BigCommerce and the catalog is not tested first. Diagnose my site • 01 ### Wholesale customers see retail prices Trade tiers, negotiated rates and volume breaks work differently on every platform, so they rarely come across as data. Rebuild them from an incomplete spreadsheet and some accounts pay retail on their first order after the move. That failure shows up least in testing. 02 ### Your products do not fit the option limits BigCommerce caps how many options and variants a product can carry, and configurable products often exceed it. The overflow has to become separate products or modifiers. Import totals still add up, so the constraint surfaces during testing rather than planning, when the URL map has to change too. 03 ### The category pages that bring you traffic disappear Filtered category addresses, the ones built from brand, size or material, are often what rank. BigCommerce builds its own category paths from your catalog tree, so those combinations have no automatic equivalent. Mapped by pattern, your best category pages land on nothing. 04 ### Everything that syncs with the store stops updating Marketplaces, shopping feeds, your accounting system and your warehouse software all key off the old store's product IDs. After the move they either stop updating or point at addresses that no longer work, and none of it raises an alert. 05 ### The blog and buying guides get left behind The content that earns links and rankings often sits in a separate system rather than in the store. Draw the scope around commerce data and the blog stays behind, along with the guides bringing in people who had never heard of you. 06 ### Sales reports look like a crash when nothing crashed The new storefront fires different tracking events from different templates, so your analytics stop attributing while orders keep arriving. Revenue appears to fall, and marketing decisions get made on that number for weeks before anybody checks the tracking. ## Our BigCommerce Migration Process (06) Phase 01 Week 1 ### We map your pricing, options and connections We inventory products, the option and variant structure, price lists and customer groups, plus every system connected to the store. Alongside that we crawl the storefront for what is actually indexed. Treat the week ranges on these steps as an estimate. The dates we commit to are the ones written into your proposal. Phase 02 Weeks 1 to 2 ### We test the catalog and rebuild your price lists Your option model runs against BigCommerce's ceilings, and anything that overflows gets a restructuring decision. We rebuild price lists and customer groups, then check them against real order history. Phase 03 Weeks 2 to 5 ### We build the storefront and write the URL map Storefront and catalog go onto a sandbox store, imported in batches with a check after each. Addresses carrying traffic or links get a destination each, and the long tail gets rules. We compare the sandbox with your live site. Phase 04 Week 5 ### We test real orders on every channel you sell through Payment, tax and shipping get set and frozen, then live orders run end to end including a refund. We confirm each marketplace, feed and connected system is receiving the new product data rather than showing as connected. Phase 05 Launch day ### We hold orders briefly and move the store A short order hold opens at an hour taken from your own trading pattern. Redirects go live, the domain switches, and we watch checkout, order flow and the channel feeds throughout. Phase 06 Weeks 6 to 9 ### We track storefront and channel sales separately Orders, channel sales, visits and search coverage compared weekly with the numbers from before the move. Channels get watched on their own, because a stale marketplace listing causes a decline storefront analytics never shows. Get started • • The traffic you already have ### Your category pages are what rank. BigCommerce rebuilds every one of their addresses. BigCommerce generates its own paths from your catalog tree, so the whole indexed store changes at once. Two sets of pages decide whether anyone notices: the categories bringing in people who have not heard of you, and the product pages other sites link to. Both get settled before the build. • Addresses with real traffic or links mapped one by one, not by pattern rule • The blog, guides and comparison pages counted inside the project, not outside • Search coverage and visits compared weekly with a baseline taken beforehand • Where we stand on the risks ### What a BigCommerce migration puts at risk, and the position we take on each. If the order hold breaches the limits we agreed beforehand, we revert to your previous store using the rollback we ran in rehearsal. The call is yours. • Rankings. Category addresses mapped by pattern rather than one by one land on nothing • Wholesale relationships. Rebuilt price lists are checked against real orders before any account sees them • Channel revenue. A stale marketplace listing fails silently, so each one is proved to be updating • Your history. Order history, customer groups and tracking restart at zero unless carried deliberately 2,500+ businesses served ## BigCommerce Migration Reviews > “I refer all my clients to Suff Digital whenever they need website or SEO needs. They are fast, professional, and they do a great job every time! Love working with them.” Rachel BellMarketing Consultant > “Matt and the team at Suff Digital were excellent white label partners for a client I had at my own firm. They were able to quickly and efficiently diagnose website issues, identify optimization opportunities, and implement and migrate their website hosting service incredibly efficiently. Could not recommend them more!” Courtney MyersAgency Partner > “Suff Digital is the way to go! Great people! Great work! Call them now!” Barbara BoccioClient > “I've worked with Matt on several projects, and he has always been responsive, and the projects/proposals have been professionally delivered. I also like that he's a small family-run business based in the US.” Pamela HultsBusiness Owner > “Been working with these guys for almost a year now and they are a class act. My practice has been steadily growing and the results have been astonishing to say the least. I HIGHLY recommend Suff Digital to any business that is serious about growth and expanding their reach!” Street MDPractice Owner > “Matt was great to work with. He provided my business with many tools to empower its success. I gained tremendous value from his services. He is experienced and has seen it all.” Isaac WellishBusiness Owner > “I worked with Matt and the Suff Digital Team on a Marketing Project for a client of mine and he was excellent.” Samantha McGowanBusiness Owner > “Fast, responsive, and helpful in getting everything set up. Went above and beyond.” DKBusiness Owner > “I can't say enough good things about Matt Suffoletto and the team at Suff Digital. I've worked with Matt for years, and his knowledge, expertise, and professionalism are second to none. He truly understands SEO, website management, and digital marketing at a level that delivers real results. Matt helped me get my DJ business ranked on the first page and even the number one spot on Google in an industry with thousands of competing DJs. Those results had a tremendous impact on my business. Most recently, on Memorial Day, my website came under attack from internet hackers. I sent Matt an email expecting a delayed response because of the holiday, but he replied almost immediately, identified the problem, took action, and resolved the issue before it could cause further damage. If you're looking for a digital marketing and web services company that delivers results and stands behind its clients, I highly recommend Suff Digital.” Scott KingBusiness Owner > “Matt and Suff Digital were great to work with. We gave them a high level overview of what we wanted to create and they came back with a full design we were able to tailor. Easy to work with and very helpful and responsive. Highly recommend.” ThadBusiness Owner Pamela HultsBusiness Owner Street MDPractice Owner Isaac WellishBusiness Owner Samantha McGowanBusiness Owner DKBusiness Owner Scott KingBusiness Owner ThadBusiness Owner Rachel BellMarketing Consultant Courtney MyersAgency Partner Barbara BoccioClient ## BigCommerce Migration Deliverables What comes across from your old platform, what you get before the build, and how we prove it worked. Month One What comes across ✓ Coming from Shopify — When you migrate from Shopify to BigCommerce, the catalog, customers and order records port cleanly. Content held inside apps does not. ✓ Coming from WooCommerce — A WooCommerce to BigCommerce migration brings catalog and customer data across. Plugin-held fields, custom tables and subscription authorisations stay behind. ✓ Coming from Magento — A Magento to BigCommerce migration brings catalog and customers across. Attribute sets flatten into option sets, and store views become channels or separate storefronts. ✓ Coming from a custom or legacy platform — We build the extraction rather than export it, usually straight from the database. What comes across depends on how far your data model normalises. Months 2-3 Pre-build migration plan ✓ The catalog fit report — Your real catalog run against BigCommerce's option and variant ceilings, with a restructuring decision for anything that overflows. ✓ Your rebuilt price lists — Customer groups and negotiated pricing rebuilt, then checked line by line against what those accounts actually paid. ✓ The URL map — One destination for every address carrying traffic or links, with pattern rules reserved for the long tail. Ongoing How we prove it landed ✓ Sales channel sync checks — Each marketplace, feed and connected system with its new ID mapping and the evidence it is receiving current data. ✓ Live order and refund tests — Payment, tax and shipping proved with real orders end to end before any traffic moves. ✓ Storefront and channel sales, tracked apart — Storefront and channel orders, visits and search coverage against the pre-move numbers, with a cause named for every gap. • Compare options ## Compare BigCommerce Migration Services Compare BigCommerce migration services by how early they test catalog limits, rebuild wholesale pricing and prove sales channels are updating. (08) Catalog tested against option limits before import Us Agencies Freelance In-house Price lists checked against real order history Us Agencies Freelance In-house Sales channels re-keyed and proved to be updating Us Partial Agencies Freelance In-house Content outside the store included in the scope Us Agencies Freelance In-house High-traffic category addresses mapped one by one Us Agencies Freelance In-house Live orders and a refund tested before launch Us Partial Agencies Freelance In-house Tracking rebuilt and confirmed firing Us Partial Agencies Freelance In-house Channel sales tracked separately after launch Us Agencies Freelance In-house Suff Digital Other agencies Freelancers In-house / DIY Partial Partial Tracking rebuilt and confirmed firing Partial ## Find out if your catalog fits before anything is built. Send your option structure and customer group setup. We will tell you what has to change, before anybody signs. Get a free Website Migration review •: https://www.suffdigital.com/get-a-proposal Speak with a specialist: https://www.suffdigital.com/get-a-proposal ## Related services and guides - replatforming: https://www.suffdigital.com/resources/guides/ecommerce-replatforming-checklist • Frequently asked questions ## Common Questions Yes, in the sense that matters to you: it is still actively developed and still has a working partner and app ecosystem around it. We will not quote market share numbers we cannot stand behind, because platform figures go stale fast. The useful question is whether its catalog limits fit your store. Ask us something else • Original data ## Related research - Data Study · Website Migration ### Only 0.10% of Online Stores Run a Headless Storefront: https://www.suffdigital.com/resources/data-studies/headless-commerce-adoption 0.10% of online stores, about one in a thousand, run a recognizable headless storefront, and the total grew 2.1% in a year. - Data Study · Website Migration ### 64% of Websites Hold Fewer Page-One Google Rankings After Switching Platforms: https://www.suffdigital.com/resources/data-studies/organic-traffic-after-platform-switch 64.3% of websites that moved to a new website platform ranked for fewer keywords on Google's first page afterwards, and 60.5% had less Google organic traffic within months of the switch. - Data Study · AI SEO ### ChatGPT Links to Amazon in 0.1% of Shopping Answers vs 17.4% for Perplexity: https://www.suffdigital.com/resources/data-studies/ai-shopping-answers-link-amazon ChatGPT links to Amazon in 0.1% of its answers to "what is the best..." shopping questions, four answers in 4,000, while Perplexity links to Amazon in 17.4%. • Ready for real growth? ## Scope your BigCommerce move. Tell us what you sell on now and whether you sell to trade. You will get an honest read on the fit. ✓ Catalog fit checked first ✓ Price list risks named early ✓ Clear scope before work starts 2,500+ businesses served Image: Matt Suffoletto, Founder & CEO (https://www.suffdigital.com/assets/team-matt-BPnUHeFc.png) Image: Tony, Partnership Director (https://www.suffdigital.com/assets/team-tony-D-tlsjpv.webp) Image: Kriszta, Chief Operating Officer (https://www.suffdigital.com/assets/team-kriszta-0C5om0HP.jpg) ## Request a free proposal now Fields marked * are required • Related services ## Services that support Website Migration. ### BigCommerce SEO services: https://www.suffdigital.com/seo/bigcommerce-seo-services Compare how BigCommerce and Shopify handle search pages, catalog structure and SEO constraints. ### Shopify migration services: https://www.suffdigital.com/services/website-migration/shopify-migration Move onto Shopify when managed checkout and a simpler operating model are the better fit. ### Ecommerce replatforming services: https://www.suffdigital.com/services/website-migration/ecommerce-replatforming Shortlist the right platform before the migration plan is locked. ### SEO migration services: https://www.suffdigital.com/services/website-migration/seo-migration-services Protect rankings, indexed pages and URL equity when search visibility is the main risk. ## 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We test your catalog against the platform limits, rebuild trade pricing and map every URL.", "url": "https://www.suffdigital.com/services/website-migration/bigcommerce-migration", "serviceType": "bigcommerce migration", "provider": { "@id": "https://www.suffdigital.com/#organization" }, "areaServed": { "@type": "Country", "name": "United States" }, "audience": { "@type": "Audience", "audienceType": "Bigcommerce Migration" } }, { "@type": "FAQPage", "@id": "https://www.suffdigital.com/services/website-migration/bigcommerce-migration#faq", "mainEntity": [ { "@type": "Question", "name": "Is BigCommerce growing?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, in the sense that matters to you: it is still actively developed and still has a working partner and app ecosystem around it. We will not quote market share numbers we cannot stand behind, because platform figures go stale fast. The useful question is whether its catalog limits fit your store." } }, { "@type": "Question", "name": "Is BigCommerce legit?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. It is an established commerce platform used by mid-market and wholesale retailers, and it has been in the market for well over a decade. Legitimacy is rarely the real risk in a replatform. The risk is fit: whether your option model, your trade pricing and your channels survive the move." } }, { "@type": "Question", "name": "How much is BigCommerce per month?", "acceptedAnswer": { "@type": "Answer", "text": "It is priced in tiers, and the plan you start on is not what decides your bill. Sales volume moves you between tiers, and the real cost usually sits in the apps, the theme work and the integrations around the platform. Plan prices change, so take the current figure from BigCommerce's own pricing page rather than from us. What we can price is the migration itself, and that runs from $2,500 to $75,000, with the lower end being small sites and startups. Catalog depth, how much wholesale pricing has to be rebuilt and how many sales channels have to be re-established are what move a store up that range." } }, { "@type": "Question", "name": "Who uses BigCommerce?", "acceptedAnswer": { "@type": "Answer", "text": "It suits mid-market retailers with real catalog depth, wholesale or B2B pricing, and several sales channels to keep in step. That is the profile that has outgrown an entry-level platform without wanting to run its own stack. It suits least the stores whose options exceed the variant model." } }, { "@type": "Question", "name": "Can you move us off BigCommerce as well as onto it?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. The work runs the same way in either direction. We migrate BigCommerce to WooCommerce, we run BigCommerce to Shopify migration projects, and we move stores onto Magento, now called Adobe Commerce. Moving off usually gives you more freedom over URLs, which changes the redirect job." } }, { "@type": "Question", "name": "Will our wholesale and customer-specific prices come across?", "acceptedAnswer": { "@type": "Answer", "text": "We can rebuild the structure, but the data rarely moves cleanly. Price lists and customer groups work differently on every platform, and rates agreed informally are usually missing from the export. So we rebuild them from real order history too." } }, { "@type": "Question", "name": "What happens to our marketplace and social channel listings?", "acceptedAnswer": { "@type": "Answer", "text": "They key off your old product IDs, so they need re-establishing rather than reconnecting. Left to launch week they either stop updating or point at addresses that no longer work, and neither failure shows up in storefront analytics." } }, { "@type": "Question", "name": "Can we keep our domain, and what happens to email?", "acceptedAnswer": { "@type": "Answer", "text": "You keep the domain. We point it at the new store during the switch, having lowered the refresh time in advance so the change takes minutes. Email stays where it is, as long as the mail records are carried over. Worth checking before launch day, not during it." } } ] } ] } ] ```