72% of Plumber Websites Don't Let Customers Book a Job Online

    72% of US plumber websites offer no way to book a job online, even for routine work like drain cleaning or a water heater service. The phone is the default instead: 75.1% of plumber websites have a tap-to-call link.

    Offer online booking by website platform
    WordPress
    38.2%
    Wix
    33.3%
    Other or unidentified platforms
    16.6%

    Source: Suff Digital analysis of 502 US plumber websites · plumbing company websites listed on Google Business Profiles, September 2026

    Share of plumber websites by how customers can act
    Tap-to-call link
    75.1%
    Reviews or testimonials
    51.4%
    Tap-to-call with no online booking
    47.6%
    Contact form with 3 or more fields
    45.8%
    Live chat widget
    5%
    None of booking, tap-to-call, form or chat
    14.5%

    Source: Suff Digital analysis of 502 US plumber websites · plumbing company websites listed on Google Business Profiles, September 2026

    Source: 72% of Plumber Websites Don't Let Customers Book a Job Online - Suff Digital