National Service Animal Registry (NSAR)
How We Helped National Service Animal Registry Improve Site Speed and Pass Core Web Vitals
32% LCP / 79% TBT Reduction
WooCommerce store carrying years of plugin and custom-code debt. Full CWV audit + staged deployments cut desktop LCP 32% and desktop TBT 79% without touching live orders.
Outcomes
32%
Desktop LCP Reduction
Desktop LCP improved from 2.8s to 1.9s.
79%
Desktop TBT Reduction
Desktop TBT dropped from 480ms to 100ms.
13%
Mobile LCP Reduction
Mobile LCP improved from 7.7s to 6.7s.
Before vs After
| Metric | Before | After |
|---|---|---|
| Desktop LCP | 2.8s | 1.9s |
| Desktop TBT | 480ms | 100ms |
| Desktop SI | 5.0s | 3.6s |
| Mobile LCP | 7.7s | 6.7s |
| Mobile TBT | 410ms | 320ms |
| Mobile SI | 13.2s | 12.1s |
Project Overview
NSAR asked us to help improve the speed and stability of their WooCommerce site. The store used several plugins and custom-coded features, so every change had to be carefully planned and tested to avoid disrupting core functionality. We worked closely with their internal developer to coordinate access and deployment. Our team ran a full Core Web Vitals audit, implemented the necessary optimizations, and monitored real user data until the site reached the performance goals.
Our Approach
CWV Audit — full Core Web Vitals audit across key pages.
Plugin & Code Review — reviewed plugins and custom-coded features for performance impact.
Frontend Performance — optimized theme assets, scripts, and images while preserving WooCommerce functionality.
Server Optimization — improved server response times through caching and database query optimization.
Staged Deployment — deployed improvements in controlled batches to avoid disrupting live orders.
Key Takeaways
- → Large databases need targeted query optimization, not just caching layers.
- → High-volume stores require staged deployments to protect revenue.
- → Server-side improvements (TTFB) often unlock the biggest gains on WooCommerce.
“Outstanding results! Matt and his team delivered measurable outcomes for our company, something larger firms promised but never followed through on. Truly impressive work!”
Cody Stehlik
NSAR
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